Welcome to Institute of Digital Skills & Technology A Unit of Sutapa Infotech Skills Foundation
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STUDENT GRIEVANCE

File Grievance

Submit Official Redressal Ticket

Fill in your registered information below. You will receive an official tracking Reference Ticket ID upon submission.

Grievance Registration Desk

Central Redressal & Quality Control Monitoring Cell
PENDING REVIEW - REDRESSAL CELL
Target SLA: Within 48 Hours
Ticket Reference ID: GRV20268491
Complainant Name: Rahul Sharma
Category: Exam & Certificate Delay
Submission Date: Today (Real-time Submission)

A copy of your ticket details has been logged in our central monitoring system. Our Redressal Officer will contact you via email or phone.

Resolution Protocol

Grievance Redressal FAQs

All grievances submitted on this portal are directly reviewed by the Central Quality Control & Redressal Desk at Sutapa Infotech Skills Foundation Head Office, independent of center managers.

Standard grievances are acknowledged within 24 business hours and resolved within 48 to 72 business hours depending on the nature of the issue.

Yes, your identity and feedback are handled with absolute confidentiality by our Redressal Officer to protect students from any center-level bias or discrimination.

Need Urgent Phone Assistance or Direct Support?

Our central student helpline is active Monday through Saturday to answer questions and accelerate grievance resolution.

Call Support Helpline Email Redressal Cell
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